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Privacy Policy

Last updated: 5 Dec 2025

Introduction
Welcome to Undunied.com (the “Site”). The operator of this website — “we,” “us” or “Undunied” — respects your privacy and is committed to protecting any personal information you share with us. This Privacy Policy describes how we collect, use, disclose, store, and protect your information when you visit or use our Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect different types of information from or about users of our website, including:

a) Personal Information (Personally Identifiable Information — “PII”)

  • Contact information: name, email address, phone number, mailing/shipping address (if applicable), billing information (if applicable).

  • Account credentials: username, password (if you register an account).

  • Order / transaction information: details provided when you purchase items, subscribe, or request services (e.g. product choices, payment data — noting that payment data may be handled via third-party payment processors).

  • Correspondence information: any messages, comments, or other content you submit to us through contact forms, email, feedback forms, support requests, or social media interactions.

b) Technical and Usage Information

  • Device information: type of device, operating system, browser type and version.

  • Log data: IP address, timestamps (date/time) of access, pages viewed, referring/exit pages, search terms, time spent on pages, and other usage data.

  • Cookie and tracking data: if the Site uses cookies, web beacons or similar technologies, we may collect data about your browsing behavior, preferences, session data, and analytics-related information.

c) Aggregated and Anonymous Data

  • Information that does not directly identify you, but is derived from usage patterns or traffic (e.g., total number of visitors, popular pages, general trends), for analytics and improvement of the Site.

2. How We Collect Information

We collect information through:

  • Your voluntary submissions: when you register, make purchases, subscribe to newsletters, contact us, fill out forms, or otherwise provide information.

  • Automatic/technical means: when you browse or interact with the Site — via cookies, analytics, server logs, and tracking technologies.

  • Third-party services: if you interact with third-party payment gateways, shipment/delivery providers, or other integrated services, those services may collect information that ultimately relates to your use of our Site.

3. Purposes for Which We Use Your Information

We use the collected information for purposes such as:

  • Processing orders, subscriptions, or service requests and delivering products/services to you.

  • Communicating with you — about your orders, account status, support requests, updates, marketing/promotions (if you opt in), and other information relevant to our services.

  • Managing your account (if any), verifying identity, and maintaining records.

  • Improving and customizing our Site, services, products, and user experience.

  • Monitoring, analyzing website usage and performance, and conducting internal analytics.

  • Detecting and preventing fraud, abuse, or other malicious behavior; maintaining security and integrity of the Site.

  • Compliance with legal, regulatory or tax obligations, or responding to legitimate legal requests.

We strive to collect only the data necessary for these purposes (data minimization).

4. Data Sharing and Disclosure

We do not sell, rent, or otherwise trade your personal information to third parties for marketing purposes. We may share your data only under the following circumstances:

  • With trusted third-party service providers (such as payment processors, shipping/delivery services, hosting providers, analytics providers), to the extent necessary to fulfill orders or provide services. These providers are authorized to use your data only to the extent necessary to perform their functions.

  • When required by law or legal process (e.g. court order, subpoena), or to protect our rights, property, or safety (or that of others).

  • In connection with a merger, acquisition, restructuring, sale of assets, or in the unlikely event of bankruptcy — only if the acquiring entity agrees to abide by this Privacy Policy.

  • With your explicit consent for any other purpose not listed above.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected (e.g. to complete a transaction, to provide our services, to comply with legal obligations, to resolve disputes or enforce agreements). Once the data is no longer needed, we will securely delete or anonymize it — unless retaining some data is necessary to meet legal or regulatory requirements (e.g. tax, accounting, audit).

6. Security

We implement reasonable technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. Access to your data is restricted to those employees or third-party partners who need it to perform their functions.

However, please be aware that no method of transmission over the internet, or electronic storage, is completely secure. We cannot guarantee absolute security, though we commit to using industry-standard practices to protect your data.

7. Cookies and Tracking Technologies

Our Site may use cookies, web beacons, or similar tracking technologies to:

  • Recognize returning users, remember preferences, and facilitate login, shopping cart, or session management.

  • Collect analytics and usage data to help us understand how users interact with the Site and improve performance and features.

You may control cookies through your browser settings — including blocking or deleting cookies. Note that disabling cookies may affect the functionality of certain parts of the Site.
If required by applicable law, we will seek your consent before placing non-essential cookies.

8. Your Rights and Choices

Depending on applicable law and where you are located, you may have the following rights regarding your personal data:

  • Access: You may request a copy of the personal data we hold about you.

  • Correction / Update: You may request correction or update of inaccurate, incomplete, or outdated information.

  • Deletion: You may request deletion of your personal data, subject to legal or legitimate business needs (e.g. records for transaction history, compliance).

  • Opt-out / Withdrawal: You may withdraw consent for certain processing activities (such as marketing communications or tracking), where processing is based on your consent.

  • Object / Restrict Processing: In certain circumstances, you may object to or request restrictions on processing your data.

To exercise any of these rights, you may contact us using the contact information provided below. We will respond within a reasonable timeframe, and as required by applicable law.

9. Children’s Privacy

Our services and Site are intended for individuals aged 18 and over. We do not knowingly collect personal information from children under 18. If you believe a minor under 18 has provided us with personal data, please contact us. We will promptly delete any such data if discovered.

10. Third-Party Links & External Services

Our Site may contain links to third-party websites, services, or resources (e.g. payment gateways, social-media platforms, external content). We are not responsible for the privacy practices, content, or reliability of those third parties. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. Continued use of the Site after changes are posted indicates your acceptance of those changes. We recommend you review this policy periodically.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Undunied
Email: threeddechomeenterprise@gmail.com
Phone/WhatsApp: 017 4138570
Address: NO 4589 JALAN PADANG BENGGALI 13050 BUTTERWORTH PULAU PINANG